How fast will my boat go?
Most boats will go between 2.5 and 3.5 mph but some will go faster or slower. Look at the chart for your kind of boat to see what speeds to expect. Of course, your boat's load, the type of boat, weather, tides and other factors will affect your speed.

What is the runtime on my boat?
Runtime at high speed is at least 1 ¾ hours, and at the lowest speed setting at least 5 hours. The exact speed of your boat will be determined by its type, load, weather and tide conditions. If you have a boat type is comparatively fast, you will go farther on a single charge (distance = speed x time).

How long will the battery pack last?
Each battery pack is designed for a lifetime of at least 500 discharge/charge cycles, or five years.

Do the batteries require special treatment?
Take care of the battery pack as you would any battery - when not in use, store in a cool dry place out of sunlight and extreme temperatures, and keep it dry. Recharge soon after each outing for longest life. Make sure to charge until the charger light turns green, and disconnect batteries from chargers within 24 hours to save energy.

Are the batteries dangerous?
All high-power batteries are dangerous to persons, property and to the environment if improperly discarded. Do not disassemble the hard case surrounding the batteries. Shorting the leads within this pack can cause heating and a source of ignition. We use NiMH cells which are mature, relatively safe and environmentally friendly. In addition, our battery is protected by self-resetting over-current and over-temperature switches, as well as packaging in a non-conductive, padded case. For the environment, we offer free recycling of our batteries to our customers and even pay for shipping if you're replacing a spent pack.

Is there a danger to the magnetic key?
Generally no, but if you have an implanted device for your heart, consult your doctor before purchasing. If your doctor recommends you not to use a magnetic key, contact Customer Service. We might later produce units using other keying options.

How do I know what length shaft to buy?
The majority of boats will need a Short shaft model. Measure from the waterline to your transom top. If it is between 11 and 17 inches, use the Short shaft model. If it is more than 17 inches, select the Long shaft model. If it is under 12 inches a special Mini version can be ordered. If it is over 22 inches, you probably need a more powerful motor or a mounting kit. Call Customer Service for further help.

Can I use a tiller extension with the Electric Paddle?
No. The 24-inch tiller handle is standard on the Electric Paddle system. If you cannot reach the tiller from your seating position, then your boat may not be safely operated. This is because you should be able to reach the propeller to clear it in case you become entangled by submerged ropes or even fishing line. An alternative would be using a side-mount for your motor to place it within safe reach.

Why does the tiller handle not turn?
All controls are at the tip of the tiller handle. Using the knob is natural and easy to understand. Resting your hand on the handle will not accidentally change the throttle setting.

Will the propeller go on without warning?
We have computer-managed interlocks in place to prevent the propeller from turning unless it is your intention.

Is the propeller weedless?
No. Our prop is designed for efficiency but it happens to cut through some of the lighter vegetation. If you collect some tougher weeds, stop your motor, and then start it again. If the vegetation is still there, remove the motor key, pull on tiller handle to tilt up, slide the motor forward, and clear manually without leaning overboard.

What if the propeller gets caught in fishing line?
The motor tilts up and slides forward in its mount. From that position you should be able to reach the propeller to detangle it.

Is the propeller weak or flimsy?
No. It is remarkably resilient and strong. However, if you routinely run the prop against shells or rocks, it will wear out faster.

Is the propeller a RC airplane propeller?
It's based on an APC 8 x 13 model airplane propeller modified to withstand high-stress in the hub. It's designed to operate at up to 14,000 rpm and in airplanes where it routinely sustains ground contact and flies again. In our motor it rotates 600 rpm. In our testing we've never broken a propeller in impact or use-testing. However, it can wear against sand, shells and rocks. A worn propeller will change color from dark to light grey and should be replaced, as efficiency will be reduced otherwise.

Is the propeller dangerous?
Yes, like all propellers it must be handled with care.

Is there a reverse gear?
No. Small boats need a motor that tilts up freely for safety. With reverse, the motor would have to be locked in a down position. You should always carry a paddle anyway.

Will the Electric Paddle withstand groundings?
Yes, it is very robust, though very light-weight.

What if my boat turns over with the motor running?
Once you're upright and bailed, continue as if nothing happened. The motor is waterproof, as is the buoyant battery.

Does the Electric Paddle make my boat a powerboat?
In most areas, motors this small with less than 5 HP are not regulated on boats under 16 ft. but they are in some waters and locations. Check your local regulations.

Is the Electric Paddle silent?
No. While it is dramatically quieter than a gasoline motor, it is not completely silent. You can expect to hear the natural sounds and conversations around you but it still makes a hum.

How do I mount the Electric Paddle to my boat?
The motor easily clamps onto the transom of your boat, and is hand-tightened. Boats without transoms require some mounting device. We sell handcrafted wooden canoe mounts, and will soon offer a kayak mount.

Can I screw the motor directly to the side of my boat?
No. The tilt mechanism must allow the motor to tilt up to the rear.

What maintenance is required?
No periodic maintenance is required other than charging your battery soon after use and rinsing your motor after use in salt water.

Are replacement parts expensive?
The competitively priced propeller module also contains all wear surfaces and the main drive gear and bearings in the lower unit. It is similar to having a mechanical rebuild for the cost of just a propeller kit. The entire module is priced lower than high-end electric motors propellers alone.

What warranty does the Electric Paddle come with?
2 years on the motor system, including all components. After the warranty period, if something happens to the motor and it needs service, contact Customer Service for a loaner and for pricing.

How can I have my motor serviced?
No service is required, aside from taking good care of it and protecting it from weather elements when not in use. The propeller module also contains typical wear components and is field replaceable. If you have any problems, call Customer Service. If there is a problem, your unit will have to be serviced at the factory in North Bend, WA. We offer options for minimizing your trouble, like loaner units and re-shippable packaging.

Can I travel on airlines with the Electric Paddle?
Yes, in checked luggage only.

Is there a dealer near me?
All sales and service are provided through our North Bend factory.

Can I look at an Electric Paddle before buying?
Look for our demonstration events scheduled on the Events list in the 'About us' webpage.